Frequently Asked Questions
How do I know my size?
To find your perfect fit, use a flexible measuring tape and measure the following:
- Bust: Measure around the fullest part of your chest, keeping the tape parallel to the ground.
- Waist: Measure around the narrowest part of your waist, usually just above the belly button.
- Hips: Measure around the fullest part of your hips and bottom, about 20cm below your waist.
- Length: Measure from the top of your shoulder down to where you'd like the garment to fall.
Compare your measurements to our Size Guide to find your ideal size. If you're between sizes, we recommend sizing up for a more comfortable fit.
Do you offer free shipping?
Yes! We offer free shipping within the UK. We also ship internationally to the US, Canada, UAE, Australia, Turkey, and Africa.
How long does delivery take?
UK orders typically arrive within 3–5 working days. International orders may take 7–14 working days depending on your location and local customs.
What is your return policy?
We offer a 14-day return policy. Items must be returned unworn, unwashed, and with all original tags attached. Please contact us via our Contact page to initiate a return.
Is my payment secure?
Absolutely. All transactions on MaisonVE are 100% secure. We use industry-standard encryption and trusted payment providers to keep your details safe.
Can I return or exchange my order?
Yes. We accept returns and exchanges within 14 days of delivery, provided the item is unworn, unused, in its original condition, and includes all original tags and packaging.
Please refer to our Return & Refund Policy for full details.
Who is the founder of MaisonVE?
MaisonVE was founded by Abiodun Opeyemi, popularly known as Pop Boy. He is a Nigerian musician, music producer, entrepreneur, and creative visionary with a lifelong passion for fashion.
Where are MaisonVE products made?
Every MaisonVE garment is carefully crafted with attention to detail using premium fabrics and skilled tailoring techniques. We are committed to maintaining high standards of quality and craftsmanship in every piece we produce.
Do you make custom outfits?
Selected custom orders may be available. If you are interested in a bespoke design or special request, please contact our customer support team to discuss your requirements.
Do you ship internationally?
Yes. MaisonVE proudly ships worldwide. We deliver to customers across Africa, Europe, North America, and many other countries.
Shipping costs and delivery times are calculated during checkout based on your location.
Do you cater for custom or made-to-measure orders?
We love bringing your vision to life! Please reach out to us via our Contact page to discuss custom orders and we'll do our best to accommodate you.